Mitsubishi Electric Asia Pte Ltd

Service Feedback


This feedback is solely for air conditioner, refrigerator or fan purchases made and services rendered in Singapore only.

All feedback will be kept confidential. We respect your privacy and will handle your personal data in accordance with our privacy policy. We thank you for supporting our products and for giving us the opportunity to serve you.

How would you rate the product purchased?

(scale of 5:excellent, 4:very good, 3:good, 2:fair, 1:poor)

Quality
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Reliability
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1. Customer Service Experience
How would you rate the customer service officer who attended to you?

(scale of 5:excellent, 4:very good, 3:good, 2:fair, 1:poor)

Professionalism in handling inquiry
Courteous
Do you agree that correct servicing and repair charges were clearly explained to you?
2. Servicing and Repair Experience
How would you rate the technical personnel who attended to you?

(scale of 5:excellent, 4:very good, 3:good, 2:fair, 1:poor)

Able to clearly explain the servicing or repair required before starting work
Courteous
Attentiveness
Able to recommend optima solution and perform work satisfactorily
3. Overall Experience

(scale of 5:very satisfied, 4:satisfied, 3:somewhat satisfied, 2:dissatisfied, 1:very dissatisfied)

How would you rate the after sales experience provided?
Service provided
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