Mitsubishi Electric Asia

To help our valued customers use our hotline in the easiest and fastest way, please follow the steps below:

1. Language Options:
   1. English
   2. Mandarin
2. Service options:
   1. Servicing & Repairs
   2. Spare Parts
   3. Guarantee Application
   4. Automated Enquiries
   5. Technical Helpdesk
   6. Feedback On Customer Service Quality
   7. Sales & Promotions

Note: If you have selected the following options after the operating hours, you will be prompted with the following options:

For Option 1 - Servicing & Repairs:

1. Information On Operating Hours

1. To check status of units for repair
   1. Please enter the service order number followed by the # key.
   2. Please enter the telephone number as indicated on the service order followed by the # key.
   3. If it is an invalid code, press 1 to enter another enquiry.
2. To check booking for servicing
   1. Please enter the guarantee card number followed by the # key.
   2. Please enter the telephone number as indicated on the guarantee card followed by the # key.
3. To check status of guarantee application
   1. Please enter the telephone number as indicated on your guarantee card followed by the # key.
   2. Please enter your guarantee reference number followed by the # key.
   3. If it is an invalid code, press 1 to enter another enquiry.
4. To enquire on Operating Hours
5. To enquire on Basic Service Charges

Press 0 to return to Main Menu or to fast forward messages

Press 9 to repeat

NOTICE: Night service is only available for registered subscribers.